TRS Privacy Policy

TRS Heating and Air Conditioning, Inc. (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding the information that you provide us through our website at . www.trsheatingandairconditioning.com and our domains trsheatingandairconditioning.com and trsheating.net. This information may include, but is not limited to, personally identifiable information such as your name, company, address, other contact information, for example, telephone number, fax number, email address, and other similar information, title or position in a company or an organization, occupation, industry, personal interests, or any other information needed to provide a service that you have requested. This privacy policy (“Privacy Policy”) describes how we collect, use, and disclose your information. By accessing our website and/or domains you are consenting to the provisions of this Privacy Policy.

Collection of your Personal Information
In order to better provide you with products and services offered, we may collect personally identifiable information, such as your:

First and Last Name
E-mail Address
Phone Number
Address

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services, (f) applying for a job. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
We collect and use your personal information to operate and deliver the services you have requested.

We may also use your personally identifiable information to inform you of other products or services available from us or our affiliates.

Sharing Information with Third Parties
We do not sell, rent or lease our customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to
us, and they are required to maintain the confidentiality of your information.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; and/or (c) act under exigent circumstances to protect the personal safety of our customers or the public.

Tracking User Behavior
We may keep track of the pages our users visit within our website, in order to determine which of our services are most popular and which services our users are most interested. This data is used to deliver customized content and advertising within our company and our website to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.

Use of Cookies
Our website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize our pages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features or our website or pages you visit.

Web Beacons
We may use pixel tags (also known as pixel gifs or web beacons) and other methods to gather information about the emails we send to our clients. Pixel tags are tiny graphic files that are included in our HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient’s computer will access our servers to retrieve the pixel tag file, allowing us to record and store information such as email address, date and time the recipient viewed the email message, if the recipient’s email program is capable of receiving HTML, and other logging information. We may use this information to optimize delivery of future messages to specific recipients.

Security of your Personal Information
We secure your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:

 -   SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Your Access to Information
If you would like to access or modify your personally identifiable information, or discontinue our use of your personally identifiable information, please contact us in writing as described below. We will make every reasonable effort to provide you with access and to modify your personally identifiable information as soon as reasonably practicable. In addition, we will make every reasonable effort to discontinue our use of your personally identifiable information as soon as reasonably practicable, provided, however, we may need to retain some or all of your personally identifiable information to comply with laws, regulations, to resolve disputes, analyze problems, assist with investigations, enforce our policies, and take other actions otherwise permitted or required by law.

Children Under Thirteen
We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Information Security; No Liability
We strive to protect your personally identifiable information; however, we urge you to take every precaution to protect your personally identifiable information when you are on the internet.

We will maintain security measures in order to protect and safeguard your information. Unfortunately, information transferred over the internet is not completely secure. Accordingly, we do not guarantee that your information will not be misused or disclosed to third parties. You acknowledge and agree that any transmission of information to our website is made at your own risk. We will have no liability to you for any misuse or disclosure of your information. If you share information with third parties via our website, you do so at your own risk. Any such information you share with the third party will not be governed by this Privacy Policy and we have no liability to you with respect to such information.

You understand that electronic communications may be accessed by unauthorized parties when communicated across the internet, network communications facilities, or other electronic means. You understand and agree that we are not responsible for any electronic communication or any of your information which may be lost, altered, intercepted, or stored without authorization during the transmission of any data whatsoever across networks not owned or operated by us.

Changes to this Policy
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
We welcomes your questions or comments regarding this Privacy Statement. If you believe that we have not adhered to this Statement, please contact us at:

TRS Heating and Air Conditioning, inc.
82 Abbott Road
Buffalo, New York 14220

Email Address:
info@trsheating.net

Telephone number:
(716) 825-9911